FAQs

Delivery information

Orders are shipped Monday to Friday and we aim to dispatch orders within one working day. Orders received from Friday afternoon onwards will be shipped on Monday.

Whilst we aim to dispatch as many orders as possible same-day, orders received after 1pm are likely to be sent the following working day.
 
We currently only ship to UK Mainland, Northern Ireland, and UK islands apart from Jersey and Guernsey.  Any orders to Jersey and Guernsey addresses will, unfortunately, have to be cancelled - in this case, we suggest ordering from Amazon.co.uk where the vast majority of our products are available.

We dispatch orders on a Tracked 24 or Tracked 48 hour service with Royal Mail - this can be selected at the checkout.
 
Any delivery preferences or requests can be added to the comments box at the checkout stage. You can also leave notes regarding delivery in the comments box, such as 'leave in shed' etc.

Do you offer shipping outside of the UK?

Amazon UK

Europe:

Amazon France

Amazon Italy

Amazon Turkey

Amazon Spain

Amazon Poland

Amazon Netherlands

Amazon Sweden

Amazon Germany

USA:

Amazon USA

Australia:

Sleep tight babies

New Zealand:

Sleepytot
 

What is the difference between your Original, easynight™ and easyblackout kits?  

In all cases it is necessary to attach self-adhesive Velcro® Brand Hook Fastener tape, or Frame Fastener Strips, around the window frame.

With the Original and easynight™ material, it is also necessary to attach self-adhesive Loop fastener tape around the blackout material.  
 
With the easyblackout kit, there is no need for this step as the blackout material has an extra layer on one side, which is fluffy like loop fastener tape, that attaches directly to the attachments on the window frame. 
 
All fabrics can be easily cut with a sharp pair of scissors and do not require a hem. All fabrics provide the same level of blackout, regardless of colour. 
 

I need a blackout blind for my holiday. What is the difference between a Go Anywhere and easynight™ Portable  blind?  

The easynight™ Portable blinds are lighter and more compact (when folded) than Go Anywhere, but still with excellent blackout property. If size and weight are an issue, for example when travelling, we recommend our easynight™ Portable blind - the largest size should cover most windows (300cm x 145cm).

Here is a summary of each of the kits if you need extra help deciding:

Go Anywhere 

• This kit includes easyblackout fabric, suction cups, and VELCRO® Frame Fastener Strips
• easyblackout fabric has an extra layer on one side, which is fluffy like loop fastener tape, that attaches directly to the suction cups on the glass
• Simply arrange the suction cups on the window glass and the easyblackout fabric will attach directly to these when required
• The blind can be detached and reattached as needed
• This is available in white, black and cream, and sizes go up to 200cm x 135cm
• Comes with a handy travel bag, to pack your blind away when it is not in use

Easynight™ Portable

• This kit includes easynight™ fabric, suction cups, self-adhesive Fabric Fastener Strips, and VELCRO® Frame Fastener Strips
• Easynight™ fabric is black on one side and silver on the reverse - the silver side faces out of the window in use, for better heat and light reflection
• Arrange the suction cups on the window glass
• Next, the self-adhesive Fabric Fastener strips are applied to the silver side of the fabric to correspond with the suction cups on the glass
• The easynight fabric can then be attached to the suction cups, and detached and reattached as needed.  
• Sizes go up to 300cm x 145cm
• Comes with a handy travel bag, to pack your blind away when it is not in use

How do I know which size kit to buy?

There is a useful calculator on each of the product pages, here you can submit your measurements and it will advise which size kit you require. 

However, if you need blinds that are larger than our kits, you may need to use more than one kit to cover your window. 
 
Should you need advice on how to cover your windows, please send us photos of your window, showing as much of the frame as possible, including measurements, to [email protected]. 

We are always happy to help you achieve the best blackout!

How do I measure my windows?

1. We recommend measuring the whole window recess (from where the window frame meets the wall on each side)
2. Your measurements need to take the handles in to account, so you should run your tape measure over the handles in both directions, ie for measuring the height and the width. 
3. You should then add 4cm to the height and width measurements - this allows the fabric to slightly curl against the window recess and blocks the light from entering at the edges.

My window is an unusual shape, can you cut this to size for me? 

We can only cut blinds to size with square edges (90-degree angles), however, if you need to blackout an unusual shaped window then we recommend using our easyblackout fabric - it is very easy to cut at home with sharp scissors. 

1. We recommend applying uncut easyblackout fabric to the window (with your choice of attachment – VELCRO™ Hook Tape, Frame Fastener Strips, 3M™ Command Strips, or Suction Cups) 
2. Next, lightly mark it with a pencil for cutting
3. You can then take the fabric down and follow the line with sharp scissors*.  In this way you can be sure of a perfect fit. 

*Don’t forget to leave a 2cm excess of fabric around your blind, this allows the fabric to slightly curl against the window recess and blocks the light from entering at the edges.
 

I need to blackout my bay window, is this possible?

To blackout a bay window, we would advise covering it with several panels of material (usually 3 to 5 panels depending on the size of your window, and personal preference). This also helps make rolling up the blind and detaching/reattaching the blind much more manageable. 

Here is an example of how you could measure a bay window for blackout blinds using 3 panels: 
 
For section 1 and 2 (covers the left panel and right panel separately):

1. Height: Measure from the top of the window (where the window frame meets the wall/ceiling) to the bottom (where the frame meets the window sill).
2. Width: Measure from where the window frame meets the wall, to the opposite edge of the window frame (see red arrows on the image below).
3. Next add 2cm to the width measurement, and 4cm to the height measurement; this allows for a 2cm excess at the top and bottom of the blind, and a 2cm excess at the side of the blind where it meets the wall. This excess allows the fabric to slightly curl against the window recess and blocks the light from entering at the edges.
4. You would put these two blinds up first.

For section 3 (cover the centre panel only):

1. Height: Measure from the top of the window (where the window frame meets the wall/ceiling) to the bottom (where the frame meets the window sill).
2. Width:  Measure from one edge of the window frame to the other (see red marks on the attached image)
3. Next add 8-12cm to the width measurement, and 4cm to the height measurement; this allows for a 2cm excess at the top and bottom of the blind, and a 4-6cm excess that will overlap each of the two outer blinds (section 1 and 2). 

Make sure that when you are measuring your windows, you follow the curve of the window to ensure you have enough material. You should also take your tape measure over the top of any protruding handles/window locks. 
 
To achieve the best blackout, as well as applying your VELCRO® attachments at the edge of the frames, we also recommend applying a double line of attachments where the blinds meet. This is indicated with a blue dotted line on the image below. 

If you would like help and advice about covering a bay window, you can also email us at [email protected]. Please send us photos of your window, showing as much of the frame as possible, and include rough measurements so we can gauge how big the window is too. We are always happy to help our customers achieve the best blackout!

Which of the measurements is the width, and which is the drop?
 

Our blackout materials and blinds can be used in either direction - vertically or horizontally. The only exception is the printed children's fabrics, due to the pattern on this material we advise that it is only used in one direction, so the pattern is not running sideways! 

 

When I have completely finished using my easyblind, is the VELCRO® Brand Hook fastener tape on the window frame easily removed?
 

The VELCRO® Brand Hook fastener tape can be pulled away from the window frame, we recommend warming it with a hair dryer first to warm the adhesive and aid its removal.

Depending on how long it has been in situ, there may be some residue from the adhesive left behind. This can be removed using bathroom silicone sealant remover, available from most hardware and DIY shops.
 

My Frame Fastener Stickers don’t seem to be sticking properly?

Occasionally we have customers call and say that their Frame Fastener Stickers aren’t adhering effectively on to the window frame. We find that this problem is usually due to something on the window frame that is preventing them from adhering fully. 

• Some cleaning products leave a residue behind, so we advise rinsing your window frame with water after cleaning, and then allowing the frame to dry completely. 
• It is important to position the VELCRO® Frame Fasteners correctly first time, as removing and replacing them weakens the adhesive. 
• Once positioned, they need to be pressed firmly in place, and then left for a day if possible before use. 
• When removing the blackout blind, please separate it gently from the Frame Fasteners.

Can I wash my easyblind? 

Only our Original blackout material is machine washable, however the adhesive on the Velcro® Loop Tape is not. The following guidance can be followed for these products:

• Original Blackout Material 270cm wide
• Original Blackout Kit, for extra large windows
• Original Blackout Kit, for standard size windows

Once the Velcro® Loop Tape has been applied to your fabric, the blackout material can be wiped with a damp cloth or sponge.  If you wish to wash the Original blackout material, the Velcro® Loop Tape should be stitched in place, the blind can then be machine washed on a gentle cycle, and ironed with a cool iron on the non-coated side only. Please note, however, that stitching the Velcro® Loop Tape to the material will leave small stitching holes and these can let some light through.

For the following products, we do not advise machine washing, but instead spot cleaning with a damp cloth or sponge:

• easyblackout material
• easyblackout Universal kits
• Go Anywhere kit
• easydoor blind
• easynight™ material
• easynight™ Portable version
• easynight™ Home version

Will your blinds help to regulate the temperature in my room?

In the warmer months:
Our blackout blinds will help to keep a room cooler by blocking direct sunlight from shining in to the room, however if this window will be in direct hot sunlight for long periods during the day we would recommend ensuring that the blind is not fully sealed to the window frame all of the time.

You can do this by leaving gaps at the sides and bottom.  This will allow air to flow between the fabric and the glass.  The reason for this is to avoid too much heat build-up between the blackout blind and the window.  In extreme cases this can lead to the glass cracking in double glazed units - this is rare, but we have had three cases in nineteen years, hence this advice.  In the cases we have had, it was found that there were flaws in the manufacture of the double-glazed units, however these were not apparent beforehand.

Leaving gaps for ventilation will also allow light to enter, so we suggest doing this whenever blackout is not required.  Our fabrics are all either white or silver on the reverse (facing out of the room) to help with heat and light reflection, so they will make a difference to the room even with gaps open during periods where complete blackout is not required.

In the cooler months:
Our easyblackout blinds have thermal properties that can help keep your home warmer when the temperature drops. Our unique design helps to block light and draughts by the excess fabric that tucks into the window recess.

Let sunlight enter your room during the day, this helps to warm it up. This is also a great time to allow your blackout blind to dry out if condensation made it damp overnight. At dusk, or when the sun is no longer shining into your room, roll down or pop up your easyblackout blind.Tuck your blind into the window recess, this will help block light and cold air coming from your window. Draw your curtains for extra insulation and snuggle into bed! 
 

How do I use the Magnetic Tie Backs?

Your blackout blind can be rolled up, or drawn to one side, then the tieback is used to hold it open. When the tieback ends are placed together, with one in front of the fabric and one behind, the magnets will cling to each other and hold the blind in place.

Whilst a single tieback may be enough for a size 1 (100cm x 135cm) blind, two or more will be required for larger sizes.
 
You can roll your blind diagonally, or roll/fold them up horizontally. For a wide blind, it would also help to have a second person helping you with the other side so it doesn't start unravelling when you go to put the tie backs on.
 
When rolling up the blind horizontally, you can gently pull back some of the blind at the top and attach the rolled up blind to the VELCRO® behind (see image and the red arrow which hopefully helps demonstrate this). Attaching it here will help take some of the weight of the blind.

See our Magnetic Tie Backs in action:

I want to buy your easynight™ material by the metre, what other components do I need? 

You will need to attach self-adhesive Fabric Fastener Strips, or Loop Tape onto the reverse (the silver side) of easynight™ before it is ready to use. It will then be compatible with the following attachments: 

• Frame Fastener Stickers (suitable for both wooden and upvc window frames)
• VELCRO® Brand Hook Tape (suitable for upvc window frames)
• 3M Command™ Strips (suitable for both wooden and upvc window frames)
• Suction Cups

I want to buy your Original Blackout material by the metre, what other components do I need?

You will need to attach self-adhesive Loop Tape onto the reverse of our Original Blackout material before it is ready to use as a blind. Using this method you can make a blind up to 200cm x 270cm, however for any size above this, we would recommend that you stitch the Loop Tape onto the material (please note that stitching the material will leave little holes in the fabric where light can come through).

Once you have attached the Loop Tape, your Original Blackout blind will then be compatible with the following attachments: 

• Frame Fastener Stickers (suitable for both wooden and upvc window frames)
• VELCRO® Brand Hook Tape (suitable for upvc window frames)